Terms & Conditions

Welcome to Lee McGovern Plumbing & Heating. By booking our services, you agree to the following Terms & Conditions. Please read them carefully.


1. Services

We provide professional plumbing and heating services including, but not limited to:

  • Boiler Replacements

  • Boiler Servicing

  • Heating Upgrades

  • Bathroom Refits

  • Power Flushing

  • Underfloor Heating

  • Mechanical Ventilation Heat Recovery (MVHR)

  • Air-to-Water Heat Pumps

All services are delivered with care, skill, and professionalism.


2. Estimates & Pricing

  • All estimates and quotes are provided in good faith based on the information available at the time.

  • Prices may change if additional work, materials, or unforeseen issues arise.

  • Any extra costs will be discussed and agreed upon with the customer before proceeding.


3. Payments

  • Payment is due upon completion of work unless otherwise agreed in writing.

  • We accept [insert payment methods e.g. cash, card, or bank transfer].

  • Late payments may result in additional charges or interest.


4. Appointments & Cancellations

  • Please give at least 24 hours’ notice if you need to cancel or reschedule an appointment.

  • A call-out fee may be charged for cancellations without sufficient notice or failed access to the property.


5. Warranties & Guarantees

  • All workmanship is guaranteed for 12 months from the completion date unless otherwise stated.

  • Manufacturer warranties apply to all supplied parts and appliances.

  • Guarantees do not cover damage caused by misuse, lack of maintenance, or third-party interference.


6. Customer Responsibilities

  • Ensure safe and reasonable access to the property at the arranged time.

  • Obtain any necessary permissions (e.g., landlord, building regulations) before work begins.

  • Inform us of any known issues with the property that may affect the work.


7. Liability

  • We are not responsible for delays or failures caused by circumstances outside our control (e.g., extreme weather, supplier delays).

  • We are not liable for indirect or consequential losses such as loss of income, profit, or property use.


8. Data Protection & Privacy

  • We collect and store only the information necessary to provide our services (e.g., name, address, phone, email).

  • Your information will never be sold or shared with third parties, except where required by law.


9. Governing Law

These Terms & Conditions are governed by the laws of Ireland. Any disputes will be handled under the jurisdiction of the Irish courts.

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